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Our terms for the use of this website

Introduction
These terms of use, together with this site's privacy policy, set out the terms on which you may use this site. Please read these carefully before you start to use our site.

By using this site you indicate you accept and agree to abide by these terms and conditions in full. If you do not agree to these terms of use you must not use our website.

If you register with our website, submit any material to our website or use any of our website services, we will ask you to expressly agree to these terms and conditions.

Our website uses cookies; by using our website or agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our [privacy and cookies policy].

Any questions regarding this site and these terms of use should be sent to the Advocacy Focus, 1st Floor, The Old Tannery, Eastgate, Accrington, Lancashire, BB5 6PW or by email to [email protected]

About Advocacy Focus
This site is operated by or on behalf of Advocacy Focus. We are an independent charity which has been offering free advocacy support since 1998.

We work with people with a variety of mental health, health or social care needs, communicating on their behalf their desires or wishes to the relevant service.

Our registered charity number is 1086151 in England and Wales. Our company limited guarantee number is 4135225.

You can contact us:

by post, using the postal address given above
using our website contact form
by telephone, on 0300 323 0965 from 9am – 5pm Monday to Friday
by email, using the email address given above
This document was created with the help of SEQ Legal.

Copyright notice
All rights reserved. All materials are Copyright (c) 2017 Advocacy Focus.

Subject to the express provisions of these terms and conditions:

we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website; and
all the copyright and other intellectual property rights in our website and the material on our website are reserved.
Licence to use website
You may:

view pages from our website in a web browser;
download pages from our website for caching in a web browser;
print pages from our website;
stream audio and video files from our website
subject to the other provisions of these terms and conditions.
You may only use our website and material downloaded from our website for your own personal, non-commercial use and you must not use our website for any other purposes.

Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on or downloaded from our website.

Unless you own or control the relevant rights in the material, you must not:

republish material from our website (including republication on another website);
sell, rent or sub-license material from our website;
show any material from our website in public without prior consent;
exploit material from our website for a commercial purpose
redistribute material from our website; or
redistribute our newsletter in print and electronic form to any person.
We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.

Viruses, hacking and other offences
You must not:

use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;
use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;
conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent
access or otherwise interact with our website using any robot, spider or other automated means, except for the purpose of search engine indexing
use data collected from our website for any direct marketing activity
You must not use data collected from our website to contact individuals, companies or other persons or entities.

You must ensure that all the information you supply to us through our website, or in relation to our website, is [true, accurate, current, complete and non-misleading].

Limited warranties
We do not warrant or represent:

the completeness or accuracy of the information published on our website;
that the material on the website is up to date; or
that the website or any service on the website will remain available.
We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these terms and conditions, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.

To the maximum extent permitted by applicable law, we exclude all representations and warranties relating to the subject matter of these terms and conditions, our website and the use of our website.

Limitations and exclusions of liability
Nothing in these terms and conditions will:

limit or exclude any liability for death or personal injury resulting from negligence;
limit or exclude any liability for fraud or fraudulent misrepresentation;
limit any liabilities in any way that is not permitted under applicable law; or
exclude any liabilities that may not be excluded under applicable law.
The limitations and exclusions of liability set out in this section and elsewhere in these terms and conditions:

are subject to the above
govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these terms and conditions.
To the extent that our website and the information and services on our website are provided free of charge, we will not be liable for any loss or damage of any nature.

We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

We will not be liable to you in respect of any loss or corruption of any data, database or software.

We will not be liable to you in respect of any special, indirect or consequential loss or damage.

You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).

Breaches of these terms and conditions
Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may:

send you one or more formal warnings;
permanently prohibit you from accessing our website;
block computers using your IP address from accessing our website
contact any or all of your internet service providers and request that they block your access to our website; and
commence legal action against you, whether for breach of contract or otherwise
Changes to terms and conditions
We reserve the right to change these terms and conditions at any time by posting changes online. We expect you to regularly check this page to take notice of any changes made.

The revised terms and conditions shall apply to the use of our website from the date of publication of the revised terms and conditions on the website, and you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of these terms and conditions.

Third party rights
A contract under these terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party.

The exercise of the parties' rights under a contract under these terms and conditions is not subject to the consent of any third party.

Law and jurisdiction
These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these terms and conditions shall be subject to the jurisdiction of the courts of England and Wales.