The post holder will be required to carry a client caseload, in line with the Mental Capacity Act 2005, Mental Health Act 2007, and Care Act 2014 and the Children's Act 1989. They will lead, supervise and monitor the performance of the Advocacy team, and contribute towards the development of team members and future service delivery.

Key tasks

  • To manage a caseload and ensure accurate case management and record keeping working within the appropriate legislation, as well as agreed case-working standards and monitoring requirements.
  • To support the Service Delivery Director to implement, monitor and evaluate service delivery against, national quality, performance mark standards, and good practice.
  • To take a lead in casework and welfare supervision of an advocacy team, monitoring performance and training needs.
  • Provide line manage support, supervision and training for a team of Advocates, coordinate student placements and standardise quality of student assessments/supervision
  • To oversee the successful attainment of the Independent Advocacy Qualification amongst the Advocacy team.

You can download the full role description, application form, equal opportunities monitoring form and privacy notice below:

Please send the completed Application, Privacy Policy & Equal Opportunity Monitoring Forms to [email protected] to be considered for this role.

Alternatively you can post this to us at: Advocacy Focus, First Floor, The Old Tannery, Eastgate, Accrington, Lancashire BB5 6PW.

The closing date is Friday 23 August at 12pm.

Please note that the salary advertised is for full time hours. If this post is less than 37 hours per week, the salary will be pro-rata.

This vacancy will close when sufficient applications have been received.  Therefore it is advised to complete your application as early as possible to avoid disappointment.

Please ensure you check the email account from which you apply regularly as we will use this to contact you regarding your application.

Please note, that shortlisting is completed anonymously with candidates being assessed against the essential criteria for the post.  Therefore only persons who can clearly demonstrate how they meet our person specification criteria in their application, will be short-listed.

Please ensure you check the email account from which you apply regularly as we will use this to contact you regarding your application.

Advocacy Focus is an equal opportunities employer, committed to improving the working lives of our staff and operates a 'Zero Tolerance' policy to aggression, violence, bullying and harassment. In addition, our aim is to help protect children and vulnerable adults by providing a first-class service to the recruitment of people into positions of trust. 

Reasonable Adjustments: Support is available to candidates with disabilities when applying for vacancies. For more information on reasonable adjustments please contact our Recruitment Team by any of the following methods: 

By telephone 01254 958940

or email [email protected] 

or write to HR Team, Advocacy Focus, The Old Tannery, Eastgate, Accrington, BB5 6PW