Welcome to the Lancashire Advocacy Hub. Our Hub is a free, independent and confidential single point of contact (SPoC) for adults in Lancashire. If you are experiencing difficulties with, or need help with, your health and/or social care the Hub can help. Here you will find information on how to get the help and support you need.
Single Point of Contact (SPoC)
The SPoC) gives you access to our team who will provide support, guidance and information about advocacy. When you contact the SPoC, our experienced team will talk to you about your issue, help to identify any support needs and work with you to plan your next steps.
View our range of services below:
Our community advocacy service supports people over the age of 18 who have a disability or mental ill health. Community advocacy provides practical support to overcome health and social care issues. Read more
If you are from an ethnic minority group, you may face specific issues relating to your health and social care. This factsheet gives information on how we can support you with these issues. Read more
Under the Care Act 2014, local authorities have a duty to provide independent advocacy for all adults and carers, as part of their own assessment, care planning and care reviews Read more
Practical support for those emotional distress – or with mental health issues – to make informed choices to represent themselves and access health or social care services Read more
We provide a statutory service under the Mental Capacity Act 2005 which aims to empower and protect people who lack capacity to make decisions for themselves. Read more
Assisting and supporting adults in making a formal complaint to the National Health Service and Adult Social Services. We will support anyone who feels they cannot initiate or complete a formal complaint. Read more
Our specialist IMCAs work with people who are being deprived of their liberty, by supporting them and representing them through the assessment process and the safeguard of their rights. Read more
The Mental Capacity Act says that people being deprived of their liberty in either care homes or hospitals have a right to a representative to support them and exercise their rights. Read more
A Litigation Friend is a person's voice during any Court proceedings and ensures that the person who may lack capacity is at the centre of all decision making and that their wishes and views are heard. Read more
Seek free and independent advocacy support and advice by coming along to one of our Pop Up events. You don’t need an appointment or to speak to us first; just show up and discuss your health or social care matter with an Advocate free of charge! Read more