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Your needs, your choice, your voice
Advocacy Focus on your side,
helping you to be heard

Types of advocacy

Advocacy Focus offers a full range of advocacy services.
Depending on the type of service required, an advocate will help a service user understand and stand up for their rights in a health or social care setting.  This could be by:

  • Providing support to help service users find information so they can make their own decisions.
  • Helping people using the service to take control of meetings, encouraging them to speak out.
  • Building skills and confidence so service users are able to advocate for themselves without help.
  • Going to meetings, and helping service users to write letters, make phone calls, find information, make enquiries and make a complaint.

Advocacy Focus has a range of expertise in providing advocacy services for everyone from carers, to people with learning disabilities, mental health issues and people living with dementia. Our specialisms include:

Statutory advocacy
Independent mental health advocacy (IMHA)

Practical support to help people who are in emotional distress – or those with mental health issues – to make informed choices to represent themselves and access health or social care services.  This service is available through Advocacy Focus across Lancashire.

Follow the link for more information about IMHA

Diana Evans (IMHA Senior) talks here about the role of the IMHA


Independent mental capacity advocacy (IMCA)

The Independent Mental Capacity Advocacy Service is a statutory service provided under the Mental Capacity Act 2005 which aims to empower and protect people who lack capacity to make decisions for themselves. As part of the Act, Deprivation of Liberty Safeguards (DOLs) aim to make sure that people living in care homes, hospitals and supported living are looked after in a way that does not inappropriately restrict their freedom.  IMCAs also support decisions such as Serious Medical Treatment, Change of Accommodation and Care Reviews.

Follow the link for more information about IMCA

Care Act advocacy

Under the Care Act 2014, local authorities have a duty to provide independent advocacy for all adults and carers, as part of their own assessment, care planning and care reviews.

Follow the link for more information about Care Act advocacy


NHS & Social Care Complaints advocacy

This statutory duty comprises of assisting and supporting adults in making a formal complaint to the National Health Service and Adult Social Services.

This service is designed to support anyone who feels they cannot initiate and complete a formal complaint against health and social care services.

Follow the link for more information about NHS & Social Care Complaints Advocacy

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